Return & Refund Policy
Returns & Refunds policyYou are entitled to cancel your order within 30 days without giving any reason for doing so.The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.You can inform us of your decision by e-mail customercare@apapl.coWe will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.Conditions for returns:In order for the goods to be eligible for a return, please make sure that:The goods were purchased in the last 30 daysThe goods are in the original packagingThe following goods cannot be returned:The supply of goods made to your specifications or clearly personalized.The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.Returning GoodsYou are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:APAPLWe cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.Gifts:If the goods were marked as a gift when purchased and then shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.If the goods weren’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.Contact UsIf you have any questions about our Returns and Refunds Policy, please contact us by e-mail customercare@apapl.co
Returns & Refunds policyYou are entitled to cancel your order within 30 days without giving any reason for doing so.The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.You can inform us of your decision by e-mail customercare@apapl.coWe will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.Conditions for returns:In order for the goods to be eligible for a return, please make sure that:The goods were purchased in the last 30 daysThe goods are in the original packagingThe following goods cannot be returned:The supply of goods made to your specifications or clearly personalized.The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.Returning GoodsYou are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:APAPLWe cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.Gifts:If the goods were marked as a gift when purchased and then shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.If the goods weren’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.Contact UsIf you have any questions about our Returns and Refunds Policy, please contact us by e-mail customercare@apapl.co
Shipping Policy
Thank you for shopping with APAPL
At APAPL, we strive to provide the best shopping experience for our customers. We want to ensure you have a clear understanding of our shipping policies to make your online shopping experience as smooth as possible. Please read the following shipping policy carefully:
1. Shipping Methods:
We currently offer the following shipping methods:
Standard Shipping: Estimated delivery time of .please refer to your checkout cart
Express Shipping: Estimated delivery time of .please refer to your checkout cart
International Shipping: For international orders, please refer to our International Shipping section.
2. Shipping Zones:We ship to addresses within WHERE AVAILABLE. If you are located outside of this area, please contact our customer support for further assistance.
3. Shipping Costs:Shipping costs are determined based on the weight and dimensions of your order, the shipping method you choose, and your location. Shipping costs will be calculated and displayed during the checkout process.4. Order Processing Time:Orders are typically processed and prepared for shipment within [Insert Processing Time]. Please note that orders placed on weekends or holidays may require additional processing time.
5. Order Tracking:Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment.
6. Delivery Time:Delivery times may vary depending on your location and the chosen shipping method. Please note that unforeseen circumstances such as weather conditions and customs clearance may affect delivery times.7. International Shipping:For international orders, please be aware that customs duties, taxes, and other fees may apply. These fees are the responsibility of the customer. [Your Company Name] is not responsible for any delays or costs associated with customs clearance.
8. Lost or Damaged Items:
If your order is lost or arrives damaged, please contact our customer support immediately. We will work with you to resolve the issue as quickly as possible.
9. Returns and Exchanges:
For information about returns and exchanges, please refer to our Returns and Exchanges Policy.
10. Contact Information:
If you have any questions or concerns about our shipping policy, please feel free to contact our customer support team at.customercare@apapl.co
11. Changes to the Shipping Policy:
We reserve the right to make changes to our shipping policy at any time. Any changes will be posted on our website.
Thank you for choosing APAPL. We appreciate your business and are committed to providing you with the best shopping experience possible.
